As found in our Terms and Conditions
9. RETURN POLICY AND CANCELLATION POLICY: Products purchased from the SELLER may be returned by the BUYER, in their unopened package, during the 30 day (Computers, Laptops & LCD Displays, other electronic devices - 10 days, Custom Configured Computers or Displays are not returnable) period following date of shipment, to the BUYER, for a refund of the purchase price. The shipping and handling charges are not refundable. In order to receive a refund, an RMA (return merchandise authorization) number must be obtained from the SELLER. All merchandise returned must included all the manuals, software and hardware; must be returned in their original boxes; shipment prepaid (no COD’s accepted) and insured to the SELLER. The returned merchandise must be in like new (mint) condition. Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition. Unauthorized and/or incomplete returns or returns of opened packages are subject to restocking fee of 15% to 25% depending on the condition of the returned merchandise. Damaged items are not returnable. SELLER reserves the right to refuse for return, damaged, used or incomplete returns. There shall be no refund for opened software packages purchased from the SELLER. DOA (Dead-on-arrival) electronics shipped outside of the USA will have to be returned at the expense of the BUYER. The SELLER, does not pay for the return of DOA products shipped internationally. DOA products will be returned to the MANUFACTURER if that is their policy. If not, the DOA item will be returned to the SELLER.
We reserve the right to refuse any return and to require that certain items be returned directly to the manufacturer.